Holder of the label “Qualité Tourisme" Bourges Berry Tourisme is committed to offering you a quality welcome! Consult now our Quality Manual.
In our Tourist Office and our Tourist Information Offices, everything is thought out for you… and so that you found :
- A pleasant place with free wifi, space toscope and extensive documentation of the tourist offer to guide you during your stay.
- An accessible place, labeled “Tourism & Handicap” for the four families. Consult now the regulations for the use of the mark. Discover the other sites certified of the department.
- A team at the top to answer all your questions with enthusiasm, smileand availability.
- The sense of welcoming and listening: information, advice and assistance,… Because you are all different and your needs change.
- Ideas for activities, our good plans and wise advice so that your memory of the region is soit unforgettable.
- An establishment open all year round! Et yes, Bourges and its environs visit each other and attract some be the season!
Bourges Berry Tourism commits at :
- Offer you a personalized welcome, adapted to your expectations, with qualified staff.lified and perfectly knowledgeable of the local offer.
- Welcome you in English and Spanish.
- VYou reprise the theme of the propose a moment of rest in our relaxation area “Spring of Bourges”.
- Disseminate relevant, up-to-date information that is accessible to all, and in several languages.
- Measure your experience in Bourges and its environs through our satisfaction tools.
- Facilitate your reception on the territory by : Ua suitable time range.
- Ameet you at our reception "except the walls” in tricycle.
- Aensure your information 24 hours a day thanks to our interactive terminal.
- To provide a tourist documentation available in situ and digitally.
- Bring life to territorye and its inhabitants by organizing events and sellings ticket offices for cultural events.
A quality approach in Ooffice of Tourism, why?
Staff Bourges Berry Tourism must find effective responses to work towards tourism development, to guarantee a quality of service constant, but also to broadcast a dynamic and attractive destination image.
La quality approach is therefore valuable, particularly with regard to the managementement de all staff. It is a question of taking the time to reflect on the tourism professions, the search for suitable solutions and the quest for a concontinues.
Tourist destinations position themselves naturally competing with each other others. This is the reason why Bourges Berry Tourism place it satisfaction of visitors and those of its partners at the heart of its concerns.
Indeed, the quality of the services offered remains an essential component of the development of tourist attendance. Heritage richness, notoriety, events, equipment, diversity of the offer, accessibility, weigh in the choice of visitors. They wish to guarantee the success of their stay. They inform each other, compare, exchangepeople and always lead the demand for quality higher. More than ever, the quality/price formula takes on its full meaning. Informing, advising, guiding are our primary missions, those that allow us to seduce our prospects and retain our vvisitors.
These commitments also enhance and give credibility to our structure with service providers, individuals and professionals, who, depending on the sector, themselves commit to identical approaches. The induced objective is that we give the exexample so that all the actors of the destination go in the same direction.
The commitment in a quality oriented is therefore essential to support our strategy, vis-à-vis the public welcomed, our employees, service providers and communities.local activities.
Beyond the reception of visitors and the destination showcase function of a tourist office, its raison d'être is above all to stimulate a process of progress at the scale of its destination.
